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You are here: Support for Australians experiencing eating disordersOur Services Butterfly National Helpline – Eating Disorder and Body Image Issues Support › Chat Online

Chat Online

We're open 8am – midnight AEST, seven days a week. 

 

The Butterfly National Helpline 1800 ED HOPE, is a free and confidential service for anyone in Australia, providing information, counselling and treatment referral for eating disorders, disordered eating, body image and related issues.

Log in with your details above to connect with one of our experienced, compassionate and professionally trained staff. If unable to log in to webchat, check that pop ups are allowed on your browser.

Thank you for your patience while a counsellor connects with the chat. Sometimes we may need to limit the chat to 20 minutes at times when there is an influx of contacts. If you have difficulty connecting, please don’t hesitate to email us at support@thebutterflyfoundation.org.au or call 1800 33 46 73.

To access the Butterfly National Helpline 1800 ED HOPE Privacy Policy please click here: Butterfly's National Helpline Privacy Policy

 

Emergencies

Butterfly does not operate a crisis line and cannot provide medical help. If you or someone you know is in crisis, please call one of the following:

Police &
Ambulance
Lifeline Kids Helpline
000 13 11 14 1800 551 800

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Worried about a friend or someone you care about?

It can be extremely difficult raising the subject of eating disorders with a friend or loved one. To be supportive one needs to learn what to say and what not to say.  

 

We can help you with knowing when to talk to your friend and what to say. ›

Concerned parents & carers

Communicating your concern with your child about eating and dieting behaviour can be extremely difficult. Butterfly offers a range of services that can provide you with skills and information related to communicating with your child.  

 

We can help you with recognising issues and what to do. ›

Teachers & Professionals Working with Young People

Teachers and those working with young people are often the first to become aware of dis-ordered eating behaviours.  Butterfly Education provides early intervention and prevention skills for professionals working with young people. 

We have a range of advice & resources ›