Talk to someone now. Call us on 1800 33 4673.

Talk Over The Phone Chat Online Talk over email What to do in an emergency

You are here: Support for Australians experiencing eating disordersOur Services Butterfly National Helpline › Email

Butterfly's National Helpline ED HOPE 

2017 BUTT website 760x260page newhelp email banner2

Announcement 23/02/18Please understand wait times for our Helpline are currently high, as a large number of people are seeking support right now. Your needs are really important to us, and we will answer your call or get back to you as soon as we possibly can. If you need immediate help please call Lifeline on 13 11 14, Kids Helpline on 1800 55 18 00 or 000 if it is an emergency.


Butterfly understands that everyone’s experience of an eating disorder is different and the counselling team are able to provide personalised support. Our counsellors can help you develop coping strategies and provide information to help increase your understanding of your, or your loved one’s illness. The team can also offer guidance on treatment options and connections with other services and specialists.

The National Helpline ED HOPE does not manage student enquiries. However these can be directed through to Butterfly Education.  


Butterfly's National Helpline Privacy Policy

Support Butterfly
with a donation.

Worried about a friend or someone you care about?

It can be extremely difficult raising the subject of eating disorders with a friend or loved one. To be supportive one needs to learn what to say and what not to say.  


We can help you with knowing when to talk to your friend and what to say. ›

Concerned parents & carers

Communicating your concern with your child about eating and dieting behaviour can be extremely difficult. Butterfly offers a range of services that can provide you with skills and information related to communicating with your child.  


We can help you with recognising issues and what to do. ›

Teachers & Professionals Working with Young People

Teachers and those working with young people are often the first to become aware of dis-ordered eating behaviours.  Butterfly Education provides early intervention and prevention skills for professionals working with young people. 

We have a range of advice & resources ›