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You are here: Support for Australians experiencing eating disordersOur Services Butterfly National Helpline – Eating Disorder and Body Image Issues Support › Referral Database

Gain new referrals from the Butterfly National Helpline


With over 19,000 contacts per year the Butterfly Foundation’s National Helpline is often the first point of contact for Australians concerned by an eating disorder or body image issue.

A key part of our role is to refer people experiencing an eating disorder to treatment pathways, and with a new suite of Medicare items being introduced support evidence-based care for people with an eating disorder we expect the demand for referrals to increase.

Do you have an understanding of eating disorders?

The Butterfly National Helpline provides appropriate referrals from our database to professionals screened for an understanding of eating disorders so people Australia-wide can get help in recovering or caring for someone with an eating disorder.

Who can apply to be part of the Butterfly Referral Database?

Any health professional or service operating in Australia can apply, including:

  • General Practitioners (GPs)
  • Pediatricians
  • Dietitians
  • Counsellors
  • Psychologists
  • Psychiatrists
  • Social workers
  • Occupational therapists
  • Dentists
  • Complementary health practitioners
  • Treatment and day services

If you have an understanding of eating disorders, please apply.

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service provider button

What are the benefits of being part of our referral database?

Join our network of over 400 services and practitioners to:

  • Gain new clients
  • Access to professional development information and resources

The Butterfly National Helpline - supporting you and your clients:

  • We can provide support to your clients, their families and carers, in times of distress outside of your contact hours. Our specialist counsellors are on the line from 8am – midnight AEST, seven days a week
  • Get referrals to specialists in other disciplines to build your client's treatment team

How to apply

  1. Apply online:
    Practitioners apply here
    Service providers apply here
  2. Complete the individual practitioner or service application form (Allow 5- 10 minutes to complete)
  3. Our team will be in contact within four weeks to screen and verify your application (please allow about 20 minutes for this conversation).

I am listed on the database. How do I update my details?

Update your details if you have:

  • moved locations
  • are working at an additional location
  • made any other changes to your contact or practice details
  • not currently taking new clients (eg. full workload, taking maternity leave or other extended period of leave)

Have a question?

If you have a question or would like to know more about our referral database, please contact

Where can I get further eating disorder training?

We would recommend starting with the following resources if you are interested in:

- increasing your knowledge in the area of eating disorders prior to applying,

- staying up to date with current knowledge in the field.


Professional development training and workshops


  • ANZAED (Adelaide, August 2019)
  • ICED (New York, March 2019, Sydney 2020)
  • AHWED - At home with eating disorders carers conference (Brisbane, November 2019)

Eating disorder journals

-          European Eating disorders review

-          Journal of eating disorders

-          International Journal of Eating Disorders

-          Eating disorders - The journal of treatment & prevention

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Worried about a friend or someone you care about?

It can be extremely difficult raising the subject of eating disorders with a friend or loved one. To be supportive one needs to learn what to say and what not to say.  


We can help you with knowing when to talk to your friend and what to say. ›

Concerned parents & carers

Communicating your concern with your child about eating and dieting behaviour can be extremely difficult. Butterfly offers a range of services that can provide you with skills and information related to communicating with your child.  


We can help you with recognising issues and what to do. ›

Teachers & Professionals Working with Young People

Teachers and those working with young people are often the first to become aware of dis-ordered eating behaviours.  Butterfly Education provides early intervention and prevention skills for professionals working with young people. 

We have a range of advice & resources ›