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Online Support Groups

JOIN the Online Support Room

Butterfly’s Online Support Groups create a safe and conversational space for people with eating disorders, body image issues or those caring for someone. 

Feel free to log in on a casual basis – there is no obligation to attend every week!

Is this for me?
You might like to join our support groups if you are after the following:
- A support group that is free and requires no prior registration - simply join on the night!
- Conversational topics in an open and non-judgemental environment
- Answers to burning questions about your recovery or the recovery of a loved one
- A chance to connect with others in a similar situation online

There are four monthly Online Support Groups.

  • Recovery Support Group - Every Monday 7:00pm – 8:30pm AEST.
    These groups are for people aged 16 and over, who are experiencing an eating disorder or significant eating issues. Conversations will focus on the shared experience of recovery.

  • Carers Support Group - First and Third Friday of the month from 5:00pm – 6:00pm AEST.
    Carers Groups are for any adult who is a carer of someone with an eating disorder. Conversation will focus on the carers’ experiences and on topics that may help carers to cope better with an eating disorder.

  • Siblings and Young Carers Support Group - Second Friday of the month between 5:00pm – 6.00pm AEST.
    Sibling and young carers groups are for anyone aged 16 - 25 who would like to learn more about how they can support their friend or loved one with an eating disorder. 

JOIN the Online Support Room

How to get started

For new users of this service, when you are ready to join in an online support group, there are four simple steps.

  1. Enter the Online Support Group
    This will open up the Online Support Group information window.

  2. Decide whether you would like to remain anonymous, or register.
    Registering allows you to create a username and password, so that you can login quickly next time. If you decide to register, you will be asked to choose a user name and password. If you decide to remain anonymous, just tick the ‘chat anonymously’ box. You will be assigned a username for this session only.

  3. Answer a few simple questions about yourself, then read and accept the Terms and Conditions.
    Complete a few basic demographic questions then please familiarise yourself with our Terms and Conditions and confirm your acceptance of them if you would like to continue. If you have logged in using a username you previously registered, you will be asked to confirm that your demographic details have not changed since the last time you used the service.

  4. Enter the information displayed in the box below the registration form (this helps prevent malicious and automated attempts to access the site) and click “Enter the Support Room” to join the group.

If you find that you are experiencing difficulties with the service, please email us at in order for us to continue the support.

Download the Terms and Conditions of Use.


To connect with a counsellor now please call Butterfly's National Helpline on 1800 33 4673 or email

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Worried about a friend or someone you care about?

It can be extremely difficult raising the subject of eating disorders with a friend or loved one. To be supportive one needs to learn what to say and what not to say.  


We can help you with knowing when to talk to your friend and what to say. ›

Concerned parents & carers

Communicating your concern with your child about eating and dieting behaviour can be extremely difficult. Butterfly offers a range of services that can provide you with skills and information related to communicating with your child.  


We can help you with recognising issues and what to do. ›

Teachers & Professionals Working with Young People

Teachers and those working with young people are often the first to become aware of dis-ordered eating behaviours.  Butterfly Education provides early intervention and prevention skills for professionals working with young people. 

We have a range of advice & resources ›