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Butterfly National Helpline

"If you are worried about yourself or someone in your care, the best thing you can do is talk to someone."

Operating Hours: 8am-12am AEST, 7 days a week (except national public holidays)


Butterfly's National Helpline ED HOPE (1800 33 4673) is Australia’s national eating disorders support service. Our counsellors are experienced and professionally trained in supporting those affected by an eating disorder. They are well equipped to provide information and guidance on treatment options as well as referral pathways. Butterfly’s National Helpline ED HOPE is open 8am to 12am AEST, 7 days a week (except national public holidays).


Butterfly Foundation for eating disorders does not operate a crisis line and cannot provide medical help. If you or someone you know is in crisis please call one of the following:

Police & 
Lifeline Kids Helpline
000 13 11 14 1800 551 800

How Butterfly Can Help 

We understands that everyone’s experience of an eating disorder is different and the counselling team at Butterfly are able to provide personalised support. The team can offer guidance on treatment options and connections with other services and specialists. Butterfly’s National Helpline ED HOPE provides confidential support for:

  • People with eating disorders
  • People with body image issues
  • Carers
  • Partners
  • Family members
  • Friends
  • Teachers
  • Counsellors
  • Employers
  • Health professionals
  • Anyone with a question about eating disorders or negative body image.

are you

Qualified professionals who have experience in treating eating disorders are invited to apply to be listed on the Helpline’s National Referral Database. You can find out more information or express your interest by following the link below.



Butterfly's National Helpline Privacy Policy

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Worried about a friend or someone you care about?

It can be extremely difficult raising the subject of eating disorders with a friend or loved one. To be supportive one needs to learn what to say and what not to say.  


We can help you with knowing when to talk to your friend and what to say. ›

Concerned parents & carers

Communicating your concern with your child about eating and dieting behaviour can be extremely difficult. Butterfly offers a range of services that can provide you with skills and information related to communicating with your child.  


We can help you with recognising issues and what to do. ›

Teachers & Professionals Working with Young People

Teachers and those working with young people are often the first to become aware of dis-ordered eating behaviours.  Butterfly Education provides early intervention and prevention skills for professionals working with young people. 

We have a range of advice & resources ›